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Tip 3 from Debra Chantry: Digital Marketing for Marketers Workshop

This tip comes from the Creative People's Digital Marketing workshop on the 14th of November 2014, to find out more about upcoming workshops please contact us at


Surprise & Delight

Consider how you can use the online environment to engage with customers online & offline. Take 10 minutes to brainstorm how you can really ‘make their day.

Implement some simple techniques, such as random acts of kindness, hand written notes etc. and start to watch your customers become your advocates.

For more ideas, read the full article here 



Debra Chantry from Ventell